Privacy policy.
Effective Date: 20th October 2025
Gold Coast Chocolatier (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or contact us.
1. Information We Collect
We may collect the following information when you interact with us:
Personal details (such as your name, email address, phone number, and shipping address)
Payment details (processed securely through our payment providers; we do not store card information)
Information about your purchases and preferences
Website usage data (via cookies or analytics tools to improve user experience)
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Respond to inquiries or customer service requests
Send updates, offers, or newsletters (only if you opt in)
Improve our website, products, and services
We will never sell, rent, or share your personal information with unauthorised third parties.
3. Cookies & Analytics
Our website uses cookies and analytics tools to understand how visitors use our site. Cookies help us enhance your browsing experience — you can disable them anytime through your browser settings.
4. Email Marketing
If you subscribe to our mailing list, we may send you updates or promotional emails from Gold Coast Chocolatier. You can unsubscribe at any time using the link in our emails.
5. How We Protect Your Data
We take data protection seriously and use secure servers, encrypted payment systems, and limited access controls to keep your personal information safe.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to any inaccurate details
Request deletion of your personal data (unless required for order or legal purposes)
To make a request, please contact us at georgia@goldcoastchocolatier.au
7. Third-Party Services
We may use trusted third-party providers such as payment processors, shipping carriers, or email services. These partners only receive the information necessary to perform their services.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. The latest version will always be available on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 georgia@goldcoastchocolatier.au
🌐 Gold Coast Chocolatier